A company's success can hinge on the relationship they have with the public and how they are perceived in the media. Some companies choose to try and handle all of these matters from the inside with their own PR department but others feel the need to enlist an outside service to ensure that all matters of public view and perception are handled by highly trained professionals.
A good public relations firm can take your businesses success to levels you never even imagined, but the question on many CEO's minds remains, "Will the results obtained from enlisting an outside PR firm offset the cost we have to pay for the services?"
What can a PR firm do for You?
The key to success in any business is developing and maintaining solid relationships, not just with your clients, but with investors, vendors and employees. Most of the time an in house PR department can easily grow and maintain the relationships with customers and vendors, but it gets much more difficult for an inside department to handle relationships with vendors and especially other employees.
An outside firm can readily handle all of these relationships impartially, with only the company's best interests in mind. This almost makes the company's investment in an outside firm worth it without even considering all of the other positives they can offer - happy employees and investors make a much more productive work place and in turn can really drive the profits and, therefore, the success of the business.
Save you Money
It may not look like it at the outset, because the initial investment of enlisting a public relations firm can be reasonably high, but hiring an outside firm to handle all of your public relations can save your corporation a good deal of money in the long run.
Without a PR firm to do at least some of the work involved in overall company public relations, your corporation would need (depending on the size of the company) at the very least one, most likely several, full time employees. The hourly wage paid to these full time employees may seem like peanuts when compared to the dollars that would be paid out to a public relations firm, but when you factor in the benefits, paid holidays, paid vacations and overall annual salaries of these employees your corporation could end up saving thousands and thousands of dollars a year by hiring an outside public relations firm.
You can use the services of a public relations firm when you need them, and forego the services when you don't. It's not as if a member of the firm will be in your office collecting a paycheck - you pay for the services that you use and nothing more.
A good public relations firm can often offer you much more than what used to be considered the basics of good PR. Many public relations firms today can offer everything your PR department and your marketing and advertising departments can do and more.
By enlisting the services of a good, reputable public relations firm you can effectively turn your own office into a lean and mean machine. You won't have to cross train employees to take on roles that they are not comfortable or experienced with - your sales force won't have to be concerned with any phase of marketing or advertisement. Your valuable sales staff can get focused on what they were trained to do - sell, while a PR firm takes care of developing the relationships and public perceptions.
A public relations firm can bail you out of trouble in the event of a PR emergency. PR firm representatives are trained to handle all types of scandals or problems that crop up and can affect your corporation's image in the public eye. Press releases can be quickly written and submitted and press conferences can be put together in short order to ensure that your company keeps its positive reputation with all of your current and potential clients, investors and employees.
Whether you decide to enlist an outside public relations firm to handle any or all of your company's PR or marketing, solid relationships are the cornerstone of your company's success. If you don't have a rock solid PR department, than hiring a public relations firm could be the best decision for your company's future.
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